1. Your Details And The Purposes For Which Information Is Used
1.1 When you contact Us you will generally need to provide Us with some personal information, such as your name, address, email address and contact telephone number, in order for Us to deal with the matter.
1.2 This personal information and any other information you provide to Us is required in order for Us to send you the information you have requested and to provide information that may be useful to you.
1.3 We will always let you have a copy of any personal information We have about you should you request it but will require evidence of your identity. We may require an administration fee of £10 to cover Our costs in providing such information.
1.4 If you wish to change any details that you have provided Us with then please contact Us: By email - Contact Us Page By phone - 02920 278 841 By writing to Us, marked for the attention of Investor Relations, Wales & West Utilities Finance plc, Wales & West House, Spooner Close, Coedkernew, Newport, NP10 8FZ.
1.5 We will only use personal information to send you the information you have requested and to provide information that may be useful to you.
2. Passing On Your Details
2.1 We may disclose any of the personal information that We hold about you if required to do so by law or requested to do so by any Governmental or law enforcement agency.
3. Information Retention
3.1 We will keep personal information about you no longer than is needed for legal or regulatory reasons.
4. Removing Your Details
4.1 If you would like Us to remove your personal details from Our systems then please: By email - Contact Us Page By phone - 02920 278 841 By writing to Us, marked for the attention of Investor Relations, Wales & West Utilities Finance plc, Wales & West House, Spooner Close, Coedkernew, Newport, NP10 8FZ. Please note that We will not be able to remove any personal details that We are required to keep by law or regulation.
5.1 Keeping information about you secure is very important to Us. Whilst We strive to protect your personal information, no data transmission over the Internet can be guaranteed to be totally secure and therefore We cannot ensure or warrant the security of any information you send to Us. You send any information via this Web Site at your own risk.
6.2 You can disable cookies from your computer system by following the instructions at www.allaboutcookies.org but if you do not accept incoming cookies then the performance of Our Web Site on your system will not be to full standard or Our Web Site may not serve at all.
All Web Site material is owned by Wales & West Utilities Finance plc. There must be no reproduction of any of this material without the prior consent of Wales & West Utilities Finance plc. Any use of this Web Site or any statement made by a third party or registrant is their opinion and does not represent the opinion of Wales & West Utilities Finance plc.